Engagements are scoped to the work.

Fixed-price when a proven pattern fits (small business web platform, Onside Rails platform). Scoped milestone or time-and-materials when the work is pattern extension or net-new. Either way, you'll know the shape of the bill before it starts.

Recurring. Managed retainer for ongoing hosting, maintenance, and capacity. Outcome-based service where the client pays for the output (e.g., renewal letters drafted per policy) rather than the underlying infrastructure. Often a hybrid of both.

Pure advisory engagements with no build or operate component. Onside ships software and runs operations — not decks.